1. Introduction
This website is operated by Amul Ravindra Katta (Kalyansetu).
Kalyansetu (“we”, “us”, “our”) operates the online matrimony platform available at https://www.kalyansetu.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.
2. Information we collect
a) Information provided by you:
- Name, date of birth, gender, email address, mobile number
- Profile details such as education, occupation, city, family details, religion/community
- Profile photographs
- Identity verification documents (only when required)
- Payment references and subscription details (payments are securely processed by CashFree; we do not store card or UPI details)
b) Automatically collected:
- IP address, browser/device details
- Usage logs and analytics data
- Cookies and session data
3. Sensitive information
Certain profile attributes (such as religion or community) and verification documents may be considered sensitive. Such data is collected only with user consent and used strictly for verification, compliance, and fraud prevention purposes.
4. Use of information
- Creating and managing user accounts
- Providing matrimonial profile search and related services
- User verification and platform safety
- Processing subscriptions and payments
- Customer support and communication
- Service improvement and analytics
7. Data retention
Personal data is retained while your account remains active. Upon account deletion, data is removed or anonymized except where retention is required by law.
8. Data security
We implement reasonable technical and organizational safeguards, including encryption and access controls, to protect user data. However, no system can guarantee absolute security.
9. User rights
You may request access, correction, or deletion of your personal data by contacting us at grievance@kalyansetu.com.
10. Minors
Kalyansetu is intended only for individuals aged 18 years or older. Accounts found to belong to minors will be suspended and removed.
11. Policy updates
We may update this Privacy Policy from time to time. Continued use of the service after changes constitutes acceptance of the revised policy.
12. Contact details
Grievance Officer: Kalyansetu Support Team
Email: grievance@kalyansetu.com
Website: https://www.kalyansetu.com